Iowa DNR - Infinite Computing Systems, Inc.

Iowa DNR

Iowa DNR

Infinite Computing Systems Iowa DNR

Client Profile

Iowa Department of
Natural Resources
Government

Website:
www.iowadnr.gov

Client Size:
1,100 employees

Location:
Des Moines, IA

Services Provided:
DotNetNuke Configuration
Usability Study
Website Design
Custom Module
Development
A+A Integration
Admin & user Training

Executive Summary

A usability study performed by Infinite revealed that although the DNR website attracts more than 3.6 million users annually,  almost 20% of them couldn’t find the information they were looking for, regardless of how often they visit the website.

The Infinite Solution

Infinite conducted a website redesign survey to understand the public’s mental model and created a navigation menu that is customer oriented. As a result, the 94 links listed on the Home Page were substituted with a clean and organized design that is easy to understand and navigate.

Another significant improvement is that primary navigation, previously available only on the Home Page, I now accessible on every page of the website. Relevant topics were placed on natural exit points, helping the DNR successfully cross-promote other sections of the website.

The outcome is a user friendly website that is easy to navigate for visitors and to manage for the DNR. As promised, Infinite delivered a reliable and efficient technology solution on time and on budget.

The Final Results

  • Clean and organized design
  • Customer oriented navigation menu
  • Accessible primary navigation
  • User friendly website
  • Easy content management
Old website
Infinite Computing Systems Iowa DNR
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New website
Infinite Computing Systems Iowa DNR
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